Reputation

Management

Manage, monitor, and improve your

online reputation.

Reputation Management brings all the factors that contribute to your organizations online presence into one place, so you can take control of your reputation.


All your reviews in one place | Compile reviews from dozens of sites to easily see what’s being said about your union online. Plus, use built-in review response suggestions to respond to reviews quickly, and customize your own!


Automated reports and alerts | You're a few clicks away from gathering feedback from the members that interact with your union.  Customer Voice helps you easily understand the success of your organization.


Show up where people are looking | Improve your search rank by identifying online listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing. Show up where people are looking.


Sentiment analysis | Machine Learning and AI analyze all customer reviews to show you what aspects of your union are praised or criticised. Turn these insights into strategies to improve.


Hear what’s being said all over the web | Monitor when your union is mentioned in a variety of sources, including news sites, blogs and social networks. Monitor Google Q&A, and ask and answer questions right from the dashboard.


You vs. the competition | Examine how your organization performs against  the competition on search engines, in regards to review ratings, total reviews, and perform social comparisons.